DEDICATED BUSINESS TRAVEL TEAM
DEDICATED TEAM
DEDICATED ACCOUNT MANAGER AND AN EXPERIENCED TEAM OF TRAVEL SPECIALISTS
Partnering with “CTW” Travels means having access to a dedicated account manager and a team of experienced travel specialists who are available around the clock. Our guaranteed response time within the hour is a testament to our commitment to delivering exceptional service to all our clients, regardless of the size of their business travel needs.
We take great pride in our service excellence, and we know that building trust and establishing successful, long-term business relationships requires continuity of contact and a dedicated team of staff. That’s why each individual assigned to your account will take the time to get to know you and your colleagues, becoming a reliable partner you can count on. You will have direct access to their phone numbers and email addresses, ensuring that you can reach them whenever you need to.
We invest in ongoing training to ensure that our staff has the latest technology and product knowledge to provide the excellent customer service that we promise. This commitment to continuous improvement and proficiency in what we do sets us apart and makes us an ideal partner for your business travel needs.
CROSS THE WORLD (CTW)
CTW Travels Company is proud to have a team of highly skilled and dynamic travel counselors who understand the unique needs of discerning business travelers. They possess extensive knowledge, patience, and responsiveness, ensuring that each traveler receives the best possible travel planning and purchasing services.
The company’s team-oriented culture fosters an environment where personalized and prioritized travel services are provided to every traveler. CTW Travels’ technology offerings, including their online booking tool and secure electronic Travel Profile creation, provide easy and hassle-free booking experiences. The travel counselors use a search tool to find low-cost flights and local discounted fares, while the back office staff ensures that the company receives the best value for their travel spend.
CTW Travels’ meticulous attention to detail ensures that each booking is policy compliant and achieves the best possible value before issuing tickets. The company is extremely satisfied with the level of service provided by the travel team, and the customized management information systems reports meet their specific needs. In conclusion, CTW Travels provides excellent travel services, and their expertise and reliability have made them a valuable partner for business travel.